Terms and Conditions for Civia

Effective Date: August 17, 2025

Welcome to Civia. By using our website and services at https://Civia.app, you agree to these Terms of Service. If you do not agree, please do not use our services.

1. About Civia

Civia makes it easy to report and resolve city issues in real time. For questions, contact us at support@Civia.app.

2. Your Account

You must provide accurate information when creating an account.

You are responsible for maintaining the confidentiality of your account credentials.

You agree to notify us immediately of any unauthorized use of your account.

3. User Data

License to Civia: By submitting data, you grant Civia a non-exclusive, worldwide, royalty-free license to use, display, and distribute your data to provide and improve our services.

Aggregated Data: Civia owns aggregated data and insights derived from user interactions and may use it to enhance our services.

4. Data Collection

We collect personal information such as your name, email, and payment information.

We also collect non-personal information through cookies and similar technologies.

For more information, see our Privacy Policy.

5. Payments

If you make payments through Civia, you agree to pay all fees associated with your account.

Payment details are securely processed through our payment providers.

6. Prohibited Uses

You may not use Civia to:

Violate any applicable law or regulation.

Submit false, misleading, or harmful information.

Interfere with or disrupt the service.

7. Termination

We may suspend or terminate your account at our discretion if you violate these Terms. You may also close your account at any time by contacting us.

8. Disclaimers

Civia provides the service “as is” and does not guarantee uninterrupted or error-free service.

9. Limitation of Liability

To the maximum extent permitted by law, Civia is not liable for indirect, incidental, or consequential damages arising from your use of the service.

10. Changes to Terms

We may update these Terms from time to time. The latest version will be posted on our website. Your continued use of the service constitutes acceptance of the updated Terms.

11. Contact

For any questions about these Terms, contact us at:
Email: support@Civia.app